7 Go-to-Market Lessons from Glide’s Journey to Democratizing Software Development
A sheriff builds an emergency response app in two days. The PGA modifies tournament operations software on the fly. These aren’t typical software development stories, but they exemplify how Glide is transforming the enterprise software landscape. In a recent episode of Category Visionaries, CEO David Siegel shared crucial insights about scaling a complex B2B product from initial traction to enterprise adoption.
Here are the key go-to-market lessons from Glide’s journey:
- Make Your Initial Value Proposition Dead Simple
The fastest path to adoption is radical simplicity. “The header of our website was build an app from a Google sheet in five minutes for free,” David recalls. “Just very clear telling people that they could start for free, that it wasn’t going to be a big investment of time, and then actually fulfilling that promise.”
This clarity drove explosive early growth, but more importantly, it created a foundation of trust with users by delivering on its promise.
- Embrace Product-Led Growth, But Know Its Limits
While PLG drove initial adoption, Glide discovered its limitations with complex B2B products. David introduced “BYOPMF” – Bring Your Own Product Market Fit: “That’s what our customers need to find within their own companies is product market fit for the solutions they’re building.”
This insight led to a hybrid approach: “We supplement that with sales assist. Our sales team assists are standing by when people inquire about our enterprise tier or we see a very special customer getting traction.”
- Define Your Category on Your Own Terms
Rather than accepting existing market categories, Glide crafted its own narrative. “I don’t like calling Glide no code app builder,” David explains. “We view ourselves as building the world’s most successful or soon to be most successful software development tools company.”
This positioning helps avoid getting pigeonholed in narrower markets while maintaining focus on valuable use cases.
- Target the Right Problems, Not Just Any Problems
Glide explicitly avoids certain markets, like consumer apps, to focus where they can deliver the most value. “We’re not focused on distributing to the App Store,” David emphasizes. “We’re not interested in public facing consumer apps.”
Instead, they target internal business applications where their solution provides clear advantages over traditional development approaches.
- Use Templates to Bridge the Discovery Gap
For novel products, helping customers discover relevant use cases is crucial. “One thing we do is we have a lot of templates for all of our different use cases,” David shares. “They’re not searching for creating apps without code, they’re searching for the field sales app, customizable knowledge base pickup and drop off custom app.”
This approach helps customers envision specific solutions rather than abstract capabilities.
- Demonstrate Value Through Customer Success Stories
Glide’s enterprise growth often starts with bottom-up adoption. “We’ll have a first conversation with the customer and they’ll say, yeah, hi, I built an app on Glide, and 200 people at my company are using it,” David explains. These organic success stories become powerful tools for expanding within organizations.
- Stay Pragmatic About Growth Strategies
Rather than dogmatically sticking to one approach, Glide remains flexible. “We’re not dogmatic about PLG… I’m very proud that I think we’re a quite practical company,” David notes. “I think it’s going to take all hands on deck and a hybrid approach to make something like Glide really scale.”
This pragmatism extends to their vision. While aiming to become “the answer” when companies need to create software, they’re realistic about their sweet spot, acknowledging that if you’re “creating some sort of autonomous drone swarm that’s going to build habitats on Mars, Glide is not going to have the patterns that express that use case.”
For B2B founders, these lessons highlight the importance of balancing ambitious vision with practical execution, evolving go-to-market strategies as you scale, and maintaining focus on solving real problems for specific customers. Success comes not from rigidly following playbooks but from understanding your unique value proposition and adapting your approach to deliver it effectively.