How Contextual AI is Building for the AI Winter: Lessons in Sustainable Growth
When Warren Buffett famously said, “Only when the tide goes out do you discover who’s been swimming naked,” he could have been talking about today’s AI market. In a recent episode of Category Visionaries, Contextual AI CEO Douwe Kiela shared a similar warning about the AI industry’s future: “This hype train is going to stop at some point and so the tide is going to run out and a bunch of people are going to get caught swimming naked.”
Beyond the Hype Cycle
While many AI companies chase the latest headlines, Contextual AI is building for what comes after the hype. “We’re already kind of thinking about what comes after that,” Douwe explains. “We basically want to be one of the winners coming out of the future, kind of drying up of the current hype cycle.”
The Reality Behind the Revolution
Douwe brings a researcher’s perspective to the current AI boom: “If you’re actually on the inside of one of these kinds of disruptions, it feels very gradual. Chat GPT wasn’t all that disruptive if you actually already were paying attention to the field.”
This insight informs their approach to building sustainable technology. As Douwe notes, “Chat GPT actually gets, and even the transformer architecture get way too much credit for this revolution. It’s been a very gradual process with hundreds or thousands of people all contributing little building blocks to this movement.”
Focusing on Real Problems
Instead of chasing artificial general intelligence (AGI) or consumer applications, Contextual AI focuses on specific enterprise challenges:
- Hallucination: “These models make up stuff, often with very high confidence”
- Attribution: “We don’t really know why they’re saying what they’re saying”
- Data Privacy: “You don’t really want to send your data off to somebody else’s language model”
- Cost-Quality Trade-offs: “The best models are often pretty good, but they’re also so expensive”
The Specialized AI Strategy
“Where I think the real solution lies is in much more specialized solutions,” Douwe emphasizes. This focus on artificial specialized intelligence rather than AGI shapes their entire approach to product development and market strategy.
Their vision centers on workplace transformation: enabling workers to become “their own CEOs of their own little teams of AI kind of assistants.” This practical focus on business value helps insulate them from AI hype cycles.
Building on Solid Foundations
Rather than starting from scratch, they leverage existing open-source models. “What’s been kind of pivotal for the company is that when it comes to the bigger scales of more billions of parameters in the language models, we can leverage open source models,” Douwe shares. This approach allows them to focus resources on solving specific enterprise problems.
Customer Selection as Risk Management
Their approach to customer selection also reflects their long-term focus. They target “the most tech forward companies who already know exactly these are the top ten use cases that we’re most interested in… and really have a strategy in place for what they’re trying to achieve.”
This contrasts with companies that “haven’t really thought about what they want to use AI for or what a production use case looks like. They don’t understand success criteria.”
Building for Production, Not Demos
A key part of their sustainability strategy is focusing on production-ready solutions rather than impressive demos. “There’s this kind of demo disease almost going on where a lot of companies are building cool demos that kind of show the potential of the technology. But then they have a hard time bridging the gap to a production deployment,” Douwe explains.
The Vision Beyond Winter
Looking ahead, Contextual AI aims to “change the way the world works, literally.” This ambitious vision is grounded in practical reality: enterprises need AI solutions that work in production, not just in demos.
For founders building AI companies, the lesson is clear: sustainable growth comes from solving real problems, not chasing hype. As the AI winter approaches, the companies that survive will be those that have built real value for customers, not just impressive demonstrations.
When the tide goes out – and it will – the survivors will be those who focused on building sustainable solutions rather than riding the hype wave. In the AI industry, that means building technology that delivers real value in production, not just in demos.