HumanQ’s Early-Stage Investor Strategy: How They Built a Board That Understood Billion-Dollar Platforms
Most founders focus on raising capital. But in a recent Category Visionaries episode, HumanQ CEO Nishika de Rosairo revealed why she prioritized finding investors who understood how to build billion-dollar platforms – a decision that helped shape their expansion to 72 countries.
Beyond the Friends and Family Round
“The investors you bring in at the beginning are so important,” Nishika emphasizes. While HumanQ started with a typical friends and family round, their next move was strategic: bringing in investors who had backed some of tech’s biggest success stories.
“We brought incredible investors who were early investors in Uber and tunnel and coinbase and postmates and blue bottle coffee,” Nishika shares. This wasn’t just about the prestige – it was about accessing deep expertise in scaling platforms.
Seeking Pattern Recognition
The key wasn’t just finding successful investors, but finding those who could recognize familiar patterns in HumanQ’s approach. These were investors “who’ve seen market themes and trends before and they recognize those trends in you,” Nishika explains. This pattern recognition proved valuable as HumanQ expanded beyond traditional HR tech boundaries.
Building a Value-Add Board
For HumanQ, investor relationships went far beyond capital. “It’s not just about the money. It’s so much more than the money,” Nishika emphasizes. They sought investors who would “tell you when you’re thinking incorrectly or call you out when you might be heading down the wrong path.”
The Solo Founder Factor
As a sole founder, Nishika particularly valued strong investor relationships. “Being a sole founder is tricky. Everything falls on your shoulders,” she notes. Having board members who understood platform businesses helped fill crucial knowledge gaps and provide strategic guidance.
Timing the Big Bets
With experienced investors on board, HumanQ could make bolder moves. Nishika advises founders to “take faster bets and bigger bets sooner.” She describes finding “a really fine medium ground where you take big bets soon and fast, but you also organically grow in some ways in that the wheels don’t come off the bus.”
Key Lessons for Founders
HumanQ’s investor strategy offers valuable insights for founders building platform businesses:
- Look for investors who recognize familiar patterns
- Value strategic guidance over pure capital
- Build a board that will challenge your thinking
- Use investor expertise to time major strategic moves
The broader lesson? Sometimes the best investors aren’t the ones with the biggest checkbooks – they’re the ones who’ve seen your type of success story before. As Nishika puts it, it’s about finding people “you take advice from, who are going to tell you when you’re thinking incorrectly or call you out when you might be heading down the wrong path.”
For founders raising capital, HumanQ’s story shows that investor selection is as much about strategic alignment as it is about valuation. By building a board that understood billion-dollar platforms, they created a foundation for global expansion and sustainable growth.
The result? A company that’s expanded to 72 countries while maintaining a 92 NPS score – proof that strategic early-stage investor selection can have lasting impact on a company’s trajectory.