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Highlights

 

In this special episode of The Marketing Front Lines, we speak with Michael Grampp, Chief Economist and Head of Thought Leadership at Deloitte Switzerland. With over 13 years leading Deloitte’s thought leadership team, Michael shares his strategic approach to creating compelling, data-driven content that builds client relationships and positions Deloitte as an industry authority. From discovering untapped “white spaces” in content to transforming research into multi-channel campaigns, Michael provides a detailed roadmap for developing thought leadership that delivers tangible business value.

Topics Discussed:

  • Building and structuring a dedicated thought leadership team
  • Identifying white spaces in content where competitors haven’t yet published
  • Creating a content distribution strategy with the right stakeholders
  • Measuring the ROI and impact of thought leadership initiatives
  • Leveraging AI tools to enhance creative output while maintaining quality
  • Transforming long-form content into engaging digital experiences
  • Developing podcast strategies that platform clients and build relationships
  • Designing comprehensive thought leadership campaigns as content hubs

 

Actionable
Takeaways

Create a Dedicated Research Team, Not a Marketing Add-On

Thought leadership requires specialized skills and should be led by subject matter experts, not marketing generalists. Michael's team includes former industry practitioners with deep domain knowledge who understand client pain points. This expertise allows them to identify meaningful insights that marketing teams alone might miss. For best results, invest in dedicated researchers who collaborate with marketing teams rather than making thought leadership an afterthought for already-busy marketers.

Focus on White Space Analysis Before Content Creation

Before creating any thought leadership, systematically analyze what's already been published to find underexplored topics. Michael's team discovered virtually no comprehensive reports on Switzerland's coffee industry despite its economic importance. By screening existing content, they identified a significant gap they could fill with primary research. Even for trending topics like AI, look for specific angles, industries, or applications that haven't been thoroughly covered to ensure your content stands out.

Design Digital-First Experiences, Not Just PDFs

The era of 30-page PDF reports as your primary content vehicle is over. Michael's team approaches projects with a "digital-first" mindset, designing microsites with interactive elements that achieve average engagement times of nine minutes. They use their research as a foundation to create multiple formats of micro-content for different channels, designing the digital experience first and the PDF second. This approach dramatically increases both reach and engagement.

Use Thought Leadership as a Client Relationship Tool

Rather than creating content primarily for media attention, develop thought leadership that gives clients a platform. Michael's podcast strategy invites clients to showcase their expertise, with nine out of ten invited guests accepting the opportunity. Their research often incorporates expert interviews and surveys that involve clients in the content creation process. This approach transforms thought leadership from pure marketing into a relationship-building tool that creates natural touchpoints.

Adopt a Campaign Mindset Instead of One-Off Reports

Michael's most successful initiative, "Power Up Switzerland," took a campaign approach rather than creating standalone research. They developed an overarching theme (Swiss competitiveness) with eight sub-topics released over three years. This created a content hub where various teams could contribute podcasts, interviews, and articles that fit the larger narrative. By establishing this flexible framework, they maintained momentum and relevance while simplifying content planning.

Balance Human Expertise with AI Enhancement

While AI tools can significantly boost productivity, they require careful implementation. Michael's team uses AI extensively for visual and video content (80% time savings) but more cautiously for writing and analysis (20% time savings). Their designers now handle three times more requests using AI tools. However, they emphasize that fact-checking becomes even more critical when using AI, and that purely AI-generated content often lacks the depth and quality needed for effective thought leadership.

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