The Story of Moesif: Building the Future of API Analytics and Monetization
Sometimes the most successful companies emerge not from their original vision, but from the courage to abandon it entirely. In a recent episode of Category Visionaries, Moesif founder Derric Gilling shared how a critical pivot in 2019 transformed their company from a crowded APM player into a category-defining API analytics platform.
From Distributed Tracing to Blue Ocean
The story begins in 2017, not with API analytics, but with distributed tracing. Like many technical founders, Derric and his team started by solving a problem they’d experienced firsthand: the complexity of debugging microservices architectures. This wasn’t Derric’s first startup rodeo – he’d previously founded Probe Market in the ecommerce space, where he first witnessed “the power of APIs, but also some of the challenges around getting metrics, understanding the value that customers get or partners get from some type of API or developer platform.”
However, by 2019, they faced a sobering reality. “We quickly recognized that everyone from Datadog and New Relic to the cloud vendors are going to go after this space,” Derric explains. Rather than compete in an increasingly crowded market, they made the bold decision to pivot toward “more of a blue ocean, a market that we could grow into and become a new category.”
Riding the API Economy Wave
This pivot wasn’t just about avoiding competition – it was about catching a massive wave in the API economy. “Keep in mind, in 2015, Twilio was only $500 million in valuation,” Derric notes. The team recognized that “API products are no longer just something that a developer is talking about in the background… you hear about founders and C suite and executives talking about an API based product strategy.”
Building Methodically, Not Hastily
Rather than racing to build every feature, Moesif took a methodical approach to product development. “Don’t boil an ocean,” Derric emphasizes. Even with a clear vision for monetization features, they exercised patience: “We purposely delayed this because we want to ensure our analytics has robust that integrity and governance features before it’s used for billing purposes.”
This disciplined approach has paid off. Today, Moesif serves “hundreds of different customers, a lot of different industries, fintech, health, tech… more recently we’re starting to see NFT and Web three companies use us,” all focused on treating their APIs as products.
Creating a New Category Through Education
Creating a new category required more than just building features – it demanded market education. “When you’re creating a new category, it’s really important to really hone in on your customer persona, because you need to explain your solution really well and educate them,” Derric shares. This focus on education helps customers understand not just how to use Moesif, but why API analytics and monetization matter in the first place.
The Future: Building the Operating System for API Businesses
Looking ahead, Moesif’s vision extends far beyond their current offerings. “We definitely want to be the number one growth and experience platform for any API business out there,” Derric shares. He draws parallels to HubSpot’s successful modular growth model, where customers can start with a free CRM and add specialized modules as needed.
This vision positions Moesif to become the central nervous system for API-first companies, providing not just analytics but a complete suite of tools for growing and monetizing API businesses. As Derric notes, “The API economy has gone a long ways, but we’re nowhere done with where APIs can really generate a lot of wealth and a lot of value for different industries.”
For founders navigating their own pivots or category creation efforts, Moesif’s journey offers a powerful lesson: sometimes the biggest opportunities lie not in the problem you initially set out to solve, but in the adjacent possibilities you discover along the way.