Val’s Playbook: How DTC Marketing Principles Can Transform Your B2B Growth Strategy
Most B2B founders spend years unlearning everything they know about enterprise marketing. But for Val CEO Andy Berman, success came from doing the opposite – bringing consumer marketing principles to the enterprise world.
In a recent episode of Category Visionaries, Andy revealed how his experience leading marketing at Nanit, a direct-to-consumer baby monitor company, shaped Val’s distinctive approach to enterprise software marketing.
The DTC Mindset Shift
At Nanit, every marketing decision was driven by data. “We sit there and look at the conversion rate on a daily basis,” Andy explains. This relentless focus on metrics led to a crucial insight that would later transform Val’s approach to B2B marketing: “When I learned the lofty, futuristic type messaging never converted. And maybe that’s my category, but Simplistic getting the user to the AHA instantly, that’s what converts people.”
This philosophy directly challenged the conventional B2B playbook of complex feature lists and technical specifications. Instead, Val focused on creating immediate, obvious value for users.
Simplicity as a Growth Strategy
The results speak for themselves. “Our user base has, I think, tripled over the last 40 days,” Andy shares. This growth came from ruthlessly simplifying their message and focusing on the immediate “aha moment” for users.
“I think there’s a massive AHA moment for people when they just land on our website and see the video,” Andy notes. Rather than burying their value proposition in enterprise jargon, Val leads with a simple promise: never take meeting notes again.
The Scientific Method Applied to B2B
Val treats marketing as an ongoing experiment, another principle borrowed from the DTC world. “You have to take a hypothesis on it and then you have to start driving traffic to your website and seeing the conversion rate and constantly iterate on it and see if you can improve it,” Andy explains.
This approach extends beyond just website copy. Every aspect of the product experience is designed to drive rapid adoption within organizations. As Andy puts it, “People have the ability to choose their own tools today… A small team can adopt something you can grow in the organization, and then the IT buyer ends up signing up for compliance and security features and functionality.”
The Prosumerization of Enterprise
This convergence of consumer and enterprise marketing principles is part of a larger trend that Andy calls “the Prosumerization of Enterprise.” The implications are clear: “Enterprise buyers, they care about design now, they care about the messaging. And marketers have to adopt tactics from the consumer world. Everyone wants an enterprise tool that looks like it was designed by Apple, not that it looks like it was designed 25 years ago by IBM.”
Finding Users Where They Are
Rather than relying on traditional enterprise sales channels, Val focused on meeting potential users in their natural habitat. “What we’ve done is we’ve partnered with a lot of great channel partners on their startup programs, whether it’s Twilio or techstars and you name it,” Andy shares. “We’re trying to find early adopters where they are and we want people who are coming in to use our product at the earliest days when they’re choosing the new tools for their company.”
The lesson for B2B founders is clear: the old enterprise marketing playbook is becoming obsolete. Success in today’s market requires combining the best of consumer marketing – clear messaging, instant value proposition, and beautiful design – with the security and scalability that enterprises demand.
This hybrid approach isn’t just about aesthetics – it’s about fundamentally rethinking how enterprise products are discovered, adopted, and scaled. For founders building the next generation of B2B software, Val’s story offers a compelling blueprint for growth: start with consumer-grade experiences, measure everything, and let users lead the way into the enterprise.