5 Counter-Intuitive GTM Lessons from Xano’s Path to 40,000 Developers
Sometimes the best GTM lessons come from founders who’ve learned them the hard way. In a recent episode of Category Visionaries, Xano founder Prakash Chandran shared how his previous startup’s failure led to insights that would eventually help build a platform used by over 40,000 developers. Here are the key GTM lessons that emerged from their journey.
The Power of Focused Solutions Over Total Addressable Market
While many startups chase the largest possible market, Xano took the opposite approach. “We’re not trying to boil the ocean and build a complete product,” Prakash explained. “But in this new world, just like today, people have custom development stacks, they’re going to have no code stacks because they’re going to be opinionated on what tools they want to use.” This focus on being the best possible backend solution, rather than trying to solve every problem, has been crucial to their growth.
Community Building Isn’t for Everyone
Against the current trend of community-led growth, Prakash offered a more nuanced perspective: “I don’t think every product should kind of have this community growth lever.” Instead, he explained that community makes sense specifically for horizontal platforms: “You have to understand for a tool like Xano that is a horizontal tool, just like when you think about JavaScript or a framework like react, there’s no ICP for that.”
Education as a Growth Engine
Rather than focusing on traditional marketing, Xano invested heavily in education. “Very early on we have, especially being the type of tool that we are, we’ve made it really easy and accessible for people to find us and find success using the product by producing YouTube content,” Prakash shared. Their commitment to “hosting one, two, three videos a week” created what he calls a “honeypot of value” that continues to attract developers.
Rethinking Enterprise Sales for Developer Tools
When moving upmarket, Xano faced a unique challenge. “It’s like a cultural objection that I think we have to overcome in that some CIOs and people within IT will say no code, no way,” Prakash noted. Instead of trying to overcome this resistance through traditional enterprise sales tactics, they focused on building credibility through peer validation. “For better or for worse, I’m not like a huge G2 subscriber, but there’s a lot of organizations that go there to basically compare one tool against the other,” he explained, highlighting how they leveraged review platforms as a trust signal for enterprise buyers.
The Venture Capital Alignment
Perhaps most interestingly, Xano approached fundraising with unusual clarity. “We kind of had to ask ourselves like, hey, is this a problem that is venture scale? Is this something a company that we really feel like could change a category and change the world?” Prakash emphasized. This led to a crucial insight about venture relationships: “Not all money is created equal. That the partner that is going to sit on your board, that is going to be contributing value between rounds, is very important.”
These lessons challenge conventional wisdom about building developer tools and enterprise software. While most companies try to move fast and capture market share, Xano’s approach has been remarkably measured. “We’ve been really capital efficient. We’ve really been engaged with our customers, and we’ve taken things slow,” Prakash reflected. “And we kind of always sought the truth in whatever decisions that we made.”
The results speak for themselves. With over 40,000 developers using their platform, Xano has proven that sometimes the best way to grow quickly is to move deliberately. Their mission to “empower the world to create scalable, world class software” isn’t just marketing – it’s a reflection of their methodical approach to building both product and go-to-market strategy.
For founders building developer tools or enterprise software, these lessons offer a valuable counterpoint to the typical Silicon Valley playbook. Sometimes the path to rapid growth isn’t about moving fast and breaking things – it’s about moving deliberately and building trust.