From 2 Features to 150: AppDome’s Framework for Product Evolution in Enterprise Sales

From 2 Features to 150: AppDome’s Framework for Product Evolution in Enterprise Sales

Product expansion in enterprise software often leads to complexity that kills the original value proposition. In a recent episode of Category Visionaries, AppDome co-creator Tom Tovar revealed how they grew from “perhaps like two protections” to “over 150 different choices” while keeping their core promise of simplicity intact.

Starting with the Core Problem

AppDome’s evolution began with a fundamental insight into enterprise development teams’ challenges: “They don’t have resources, they don’t have the skills to match what the hackers and attackers are doing.” The solution needed to be both comprehensive and simple.

The Evolution Framework

The company’s approach to product expansion followed three key principles:

1. Never Assume You’re Right “Don’t ever tell yourself you’re right,” Tom emphasizes. “Just constantly try to refactor, reimagine, redescribe, create new narratives daily if you have to.” This mindset enabled AppDome to continuously evolve their offering based on real market needs.
2. Deep Customer Engagement “If you don’t know every single support ticket that every single user ever raises in your product, you’re doing it wrong,” Tom advises. This detailed attention to customer feedback helped identify which features to add and how to implement them.
3. Focus on Value Multiplication Rather than just adding features, AppDome focused on increasing customer ROI: “Start thinking, how do I return more back to my customers for every dollar they’re paying me? I might have had a 20x return on investment going in, but each customer now should be getting 100x return.”

Building for Enterprise Scale

The expansion wasn’t random – it followed enterprise customer needs. As Tom explains, “These companies will typically have pen tests or what’s called code scans or whatnot and be facing problems. They can’t remediate the things that the scanning solutions are finding.” Each new feature addressed specific enterprise pain points.

Maintaining Simplicity at Scale

Despite adding hundreds of features, AppDome maintained their original automation promise. “Basically developers plug their CI CD into it and they run jobs continuously all day long,” Tom notes. This commitment to automation meant that even as capabilities expanded, the user experience remained straightforward.

The Evolution Metrics

AppDome’s growth metrics evolved alongside their product:

• First tracking customer numbers
• Then counting protected apps: “got to the tens of thousands of apps”
• Finally measuring protected users: “approaching a billion mobile end users protected”
• Future focus: “measuring attacks and threats that we’re stopping out in the world and dollars saved”

Looking Forward

The company continues to expand strategically, with Tom noting they’re “partnering with pen testing companies around the world to kind of improve the state of the art of mobile app defense around the world.” This evolution now extends beyond just adding features to building an ecosystem.

Lessons for B2B Founders

AppDome’s journey offers crucial insights for founders scaling enterprise products:

• Start with a clear, simple value proposition
• Let customer problems drive feature expansion
• Maintain your core promise even as you scale
• Focus on value multiplication, not just feature addition
• Keep the user experience simple despite growing complexity

The key to successful product evolution in enterprise sales isn’t just adding features – it’s expanding strategically while maintaining the simplicity that attracted customers in the first place. As Tom puts it, “If we make our product better, then our customers will better and the safety and security of everybody will better. And that’s a noble cause.”