In 1997, Netflix was selling DVDs by mail when streaming video was technically impossible. By 2024, Vibrant Planet is selling government agencies on the future of land management. In a recent episode of Category Visionaries, CEO Allison Wolff revealed how her experience at Netflix shaped her approach to building government technology.
Selling the Impossible
At Netflix, Allison helped write “the narrative that the company would basically operate a streaming platform at some point.” The challenge? “Back then, we didn’t have fiber optic cable… It technically wasn’t possible to have millions of people hitting play, rewinding fast forwarding video over the Internet.”
This experience of selling a technically impossible future proved invaluable at Vibrant Planet. Just as Netflix had to convince investors about streaming before the infrastructure existed, Vibrant Planet needed to show government agencies a new future for land management.
Vision with Precision
Netflix’s success came from precise timing predictions. “Reid had came, and Neil Hunt actually, too, had come from that space. And so Reid knew exactly when it would happen. He said, in one decade, we will all be able to stream movies online, and we’ll be able to fast forward and rewind the sections that we like,” Allison shares.
Similarly, at Vibrant Planet, they developed precise understanding of their market’s evolution. “We’ve got this incredible group of investors that really do get the value that we bring as we deploy westwide in the United States now, where all the fires, the bad fires happen, what that catalyzes.”
Building Trust Through Demonstration
“One of the things I learned working in Silicon Valley for my whole career was you have to show people what’s possible,” Allison explains. This principle guided both companies’ approaches to market entry.
At Vibrant Planet, this meant building “an incredibly robust, minimum viable product that was actually functioning in a very high profile area of California that was one of the highest risk areas.” Like Netflix’s early DVD service, it provided a concrete foundation for a bigger vision.
The Power of Co-Creation
While Netflix focused on consumer experience, Vibrant Planet adapted this user-centric approach for government clients. “We really co-designed the system with them as they were going through a risk management workflow. We built it side by side with them, and then they became our earliest and biggest paying customers once they saw the potential of the system.”
Navigating Conservative Markets
Both companies faced skeptical stakeholders. For Netflix, it was investors doubting streaming’s feasibility. For Vibrant Planet, it’s government agencies with complex requirements. “The forest service, for example, has to manage for carbon, water, biodiversity, recreation values and protecting communities that are in and around their forests.”
Building for the Long Term
Like Netflix’s transition from DVDs to streaming, Vibrant Planet sees their current focus as just the beginning. “Ultimately, we are a nature based climate solutions company… we’re in a way, leveraging the hyper focus on the wildfire crisis to get people focused on resilience building.”
Their platform approach mirrors Netflix’s evolution: “We can export that into the tropics. We can export that into other categories like land use… including like where should we cite renewable energy to do the least damage.”
Key Lessons for Founders
Vibrant Planet’s adaptation of consumer tech principles to government markets offers crucial insights:
- Sell the vision while building the practical
- Make precise predictions about market evolution
- Demonstrate value through concrete examples
- Co-create solutions with early adopters
- Build platforms, not just products
Their experience shows that while government tech requires different tactics than consumer tech, the fundamental principles of vision selling and user-centric development remain powerful. The key is adapting these approaches to the unique constraints and opportunities of government markets.
The parallel journeys of Netflix and Vibrant Planet demonstrate that successful tech companies don’t just build for today’s market – they shape tomorrow’s possibilities while delivering immediate value.
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