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Higharc capitalized on the deep, existing pain points in homebuilding by developing a solution that directly addresses inefficiencies, such as outdated design tools and disconnected processes. For founders looking to create new categories, understanding and addressing a significant industry problem can help establish demand and credibility right from the start.
Instead of partnering with people he knew, Marc proactively recruited co-founders who had specific skills critical to the business, such as CAD system design and video game-based procedural content generation. This approach highlights the importance of seeking out complementary expertise to tackle complex challenges in a startup.
Higharc's GTM strategy prioritizes customer success through hands-on onboarding, implementation, and support. This approach, though slower than typical PLG or SaaS sales models, helps build deep trust and long-term relationships with clients, which can drive sustainable business growth. Founders should consider investing early in customer success to reduce churn and increase lifetime value.
By adopting an aggressive account-based marketing (ABM) strategy and personalizing landing pages with client-specific data, Higharc creates tailored experiences for potential customers. Founders can apply this method by combining ABM tactics with personalized product demos to show exactly how their solution fits their target customers' needs.
Marc discussed how traditional outbound tactics, like cold outreach and LinkedIn ads, failed to generate leads for Higharc due to the specific nature of their customer base. For startups in niche or traditional industries, founders need to experiment with creative approaches, such as direct mail or personalized video content, to break through to decision-makers.
How Higharc Turned CAD Into a $300K ACV Wedge Strategy
Spending $20,000 just to figure out what you can build on a piece of land sounds insane. But that’s exactly what happened to Marc Minor when he tried to build a house in North Carolina. The experience was so painful that it became the foundation for an entirely new category.
In a recent episode of Category Visionaries, Marc Minor, CEO and Co-Founder of Higharc, shared how he’s applying digital manufacturing principles to an industry that still runs on 41-year-old software. But the real story isn’t about the technology. It’s about how he built a go-to-market engine that turns a hard technical problem into a defensible moat.
Building a Team of Strangers
Most founding stories start with roommates or former coworkers. Marc’s started with LinkedIn searches and cold recruiting. After raising capital from Pillar VC, he brought on three co-founders he’d never met before.
“I actually went out and recruited each of them based on sort of what I thought we needed in the business,” Marc explains. The team needed to build a CAD system on the web, something only a handful of people in the world can do effectively. Peter Boyer came from Autodesk with web-based parametric CAD expertise. Michael Bergen brought generative design experience from Autodesk’s Office of the CTO. Thomas came from AAA video gaming with procedurally generated content capabilities.
Six years later, all three remain at the company. The lesson isn’t about hiring strangers—it’s about being ruthlessly specific about capability gaps.
CAD as Category Wedge
Here’s where Higharc’s GTM strategy diverges from typical vertical SaaS playbooks. Most vertical SaaS companies start by verticalizing horizontal tools like project management or accounting. Higharc went the opposite direction, building fundamentally new software specific to homebuilding.
“We didn’t approach the problem from a let’s leverage pre existing tools and techniques and just verticalize them,” Marc says. “We actually took a different route of building software that’s fundamentally unique to the industry with this computer aided design software, and that creates this kind of unique dataset that only we can maintain.”
The comparison Marc makes is telling: Toast and Square used point-of-sale as their wedge. Higharc uses CAD. It’s harder to build and takes longer, but it creates a proprietary dataset that becomes the foundation for expansion. Nobody has data about houses the way Higharc does. That data becomes the platform for additional services, from estimation to 3D sales configurators to blueprint production.
This is the roll-up strategy reimagined. Instead of stitching together point solutions, they’re building outward from a defensible core that competitors can’t easily replicate.
Enterprise SaaS in a Boots-on-the-Ground Industry
Selling $300,000 ACV software to homebuilders requires a completely different playbook than selling to tech companies. Homebuilders don’t behave like typical enterprise buyers. “They’re very boots on the ground type people, type companies,” Marc notes. Many still use Earthlink email addresses.
Cold outbound sequences? They don’t work. LinkedIn ads? Ineffective. Traditional demand gen tactics failed because the audience doesn’t engage with software the same way tech buyers do.
What works is hyper-personalized ABM combined with product demonstrations. Higharc’s marketing team takes prospects’ actual floor plans from their websites, imports them into Higharc, and creates personalized landing pages showing what their homes would look like in the platform. Different personas see different experiences. The sales team doesn’t use BDRs. Instead, they invest in strategic AEs with deep industry connections.
“Marketing team’s job then is really to enable them and to give customer prospects a reason to spend some time with us because they’re just so busy,” Marc explains. “The challenge is typically getting in the room.”
The tactic that did work surprisingly well: video mailers. Physical mailers with built-in screens that play case studies when opened. At $30-50 per unit, sending 50 mailers that generate one deal is worth it. They generated several.
Distribution Through Trust Networks
The path to scale in homebuilding isn’t through paid acquisition or PLG motions. It’s through successful customer references in a highly networked industry. “Home building is quite local. Everyone kind of knows each other,” Marc says. “If you think of home building in the US as a kind of network graph and there are these nodes of trust, you know, we want to tap those nodes of trust and then leverage success with those nodes to reach the other parts of the market.”
This required massive investment in implementation and support. The entire GTM motion depends on customer success. It’s slower than PLG, but more efficient long-term and harder for competitors to replicate.
The company didn’t build a marketing team until they had strong product-market fit. When they did hire, mistakes happened by bringing in senior ICs working on things they didn’t want to do. The breakthrough came when Marc recruited a former Apple colleague as VP of Marketing.
The Silicon Valley Export Problem
Marc is direct about something many founders won’t admit: “There’s no chance that I would’ve built this company if I hadn’t already worked in the valley, had some startup successes, and then networked in, I would give it exactly 0% chance of it happening.”
He’s building remotely from North Carolina with 100 people spread across the US and Brazil. Remote work unlocked talent. But the playbook came from being inside the ecosystem first.
Vision Beyond Replacement
The endgame isn’t just replacing AutoCAD. “Every house that is built from scratch or that is remodeled should use Higharc,” Marc says. But the real vision is improving community quality and connectedness through better tools.
Marc eventually built his dream home on 50 acres with his brother and friends, creating a small community where kids now play together by a pond. That experience drives the company’s mission.
The GTM strategy reflects this long-term thinking. By building hard technology that creates proprietary data, distributing through trust networks, and aligning the business model with customer success, Higharc is playing a different game than most SaaS companies. It’s slower and harder. But for a company trying to change how homes are built, that patient approach might be the only one that works.