Ready to build your own Founder-Led Growth engine? Book a Strategy Call
Frontlines.io | Where B2B Founders Talk GTM.
Strategic Communications Advisory For Visionary Founders
Actionable
Takeaways
Prioritize Customer Experience as a Competitive Advantage:
Jonathan emphasizes the importance of creating "wow" moments for customers by deeply understanding their needs and challenges. B2B founders should focus on building products and services that not only meet but exceed customer expectations to drive engagement and loyalty.
Leverage AI to Scale Customer Support Efficiently:
Maven AGI’s success in automating 93% of customer inquiries using AI agents showcases the potential of AI to handle complex customer interactions at scale. Founders should explore AI solutions to reduce the reliance on human support, enhancing efficiency and customer satisfaction.
Integrate Data Silos for a Seamless Customer Journey:
A common issue in customer experience management is the fragmentation of data across different systems. Jonathan highlights the need for integrating these data silos to create a cohesive and personalized customer journey, which can significantly improve retention and satisfaction.
Adopt a Horizontal Solution Approach:
Maven AGI’s positioning as a horizontal solution that addresses customer experience challenges across multiple industries demonstrates the value of building versatile products. B2B founders should consider how their solutions can be adapted to various verticals, broadening their market reach.
Focus on Customer Success Stories in Marketing:
Jonathan points out that showcasing customer success stories is a powerful way to communicate the value of a product. B2B companies should leverage their customers' experiences and results as a key part of their marketing strategy to build credibility and attract new clients.
Conversation
Highlights
Welcome to another episode of Category Visionaries — the show that explores GTM stories from tech’s most innovative B2B founders. In today’s episode, we’re speaking with Jonathan Corbin, CEO & Co-Founder of Maven AGI, a customer experience platform that’s raised $28 Million in funding.
Here are the most interesting points from our conversation:
- The Maven AGI Vision: Jonathan discusses how Maven AGI was founded to revolutionize customer experience by leveraging large language models, aiming to provide seamless and instant customer support.
- Lessons from HubSpot: Jonathan shares insights from his time at HubSpot, focusing on building a strong company culture and the importance of creating “wow” moments for customers to ensure ongoing product engagement.
- Challenges in Customer Experience: He highlights the common issues in customer experience management, particularly the fragmentation of data across various systems, leading to poor customer journeys.
- The Role of AI in Customer Support: Jonathan explains how Maven AGI uses AI agents to address customer inquiries with a 93% success rate, reducing the need for human intervention and enhancing customer satisfaction.
- Navigating Market Complexity: Maven AGI positions itself as a horizontal solution, capable of solving customer experience challenges across multiple verticals, making it a versatile tool for businesses of all sizes.
- Marketing Strategy Insights: Jonathan discusses Maven AGI’s evolving marketing strategy, emphasizing the importance of showcasing customer success stories to demonstrate the platform’s value.
Recommended Founder
Interviews
Michael Bamberger
CEO and Founder of Tetra Insights
Michael Bamberger, CEO and Founder of Tetra Insights: $7 Million Raised to Power the Future of Qualitative Research
Andy Mowat
CEO and Co-Founder of Gated
Andy Mowat, CEO and Co-Founder of Gated: Over $3 Million Raised to Build Noise Cancelling Headphones for Email
Max Elster
CEO & Founder of Minoa
Max Elster, CEO & Founder of Minoa: $2.7 Million Raised to Build the Go-to-Market Value Intelligence Platform
Dan Rua
CEO of Admiral
Dan Rua, CEO of Admiral: $28 Million Raised to Build the Future of Visitor Relationship Management
Stephen Karaolis
Marketing Director of Cleary
Stephen Karaolis, Marketing Director at Cleary: Mastering Speed to Market – The Key to Dynamic Content Strategy
Danielle Pederson
Chief Marketing Officer of Amaze
Why Amaze Markets Experiences Over Channels
Patrick Woods
CEO and Co-Founder of Orbit
Patrick Woods, CEO and Co-Founder of Orbit: Over $22 Million Raised to Power the Future of Communities
Marty Ringlein
CEO & Co-Founder of Agree.com
Marty Ringlein, CEO & Co-Founder of Agree.com: $3M Raised to Transform Contract-Based Revenue Management
Chris Strahl
CEO of Knapsack
Chris Strahl, CEO of Knapsack: $7 Million Raised to Build the Future of Design Systems
Hikari Senju
CEO and Founder of Omneky
Hikari Senju, CEO and Founder of Omneky: $10 Million Raised to Empower Brands With AI-Powered Ads To Maximize Performance
Pierce Ujjainwalla
CEO of Knak
Pierce Ujjainwalla, CEO of Knak: $25 Million Raised to Empower Enterprise Marketers with Codeless Email and Landing Page Creation
Parry Bedi
Co-Founder and CEO of Tingono
Parry Bedi, CEO of Tingono: $7 Million Raised to Help Companies Boost Net Revenue Retention
Tara Robertson
Director of Marketing of ContactMonkey
Why ContactMonkey Spent 50% of Marketing Budget on Events in 2025
Lars Grønnegaard Hansen
CEO and Co-Founder of Dreamdata
Lars Grønnegaard Hansen, CEO & Co-Founder of Dreamdata: $12 Million Raised to Build the Future of B2B Revenue Attribution
Jason Zintak
CEO of 6sense
Jason Zintak: The GTM Story of 6sense ($5.2 Billion Valuation)
Tine Karlsen
Co-Founder & CEO of Vev
Tine Karlsen, CEO and Co-Founder of Vev: $7 Million Raised to Power the Future of No-Code Visual Design
Ishveen Jolly
CEO and Co-Founder of OpenSponsorship
Ishveen Jolly, CEO and Co-Founder of OpenSponsorship: Over $5 Million Raised to Build the Future of Sports Influencer Marketing
Jonas Rinde
CEO of Nomono
Jonas Rinde, CEO of Nomono: $15 million Raised to Power the Future of Podcasting
Taylor Lint
CEO and Founder of Swantide
Taylor Lint, CEO and Founder of Swantide: $7 Million Raised to Revolutionize How Companies Design and Build Their GTM Infrastructure
Elio Narciso
Co-Founder & CEO of Scalestack
How Scalestack landed MongoDB as their first enterprise customer through cold email | Elio Narciso ($3.1 Million Raised)
Creating the Go to Market Category with ZoomInfo’s Bryan Law
CMO of ZoomInfo
Creating the Go to Market Category with ZoomInfo’s Bryan Law
Justas Malinauskas
CEO & Co-Founder of Whatagraph
How Whatagraph generates 500+ marketing qualified leads monthly through competitor pain point SEO | Justas Malinauskas ($10+ Million Raised)
Ashish Nagar
Founder & CEO of Level AI
Ashish Nagar, CEO of Level AI: $35 Million Raised to Power Contact Centers of the Future
Marc-Alexander Christ
Co-Founder of SumUp
Marc-Alexander Christ: the Story of SumUp ($8.5 Billion Valuation)
Daniel Erickson
Founder and CEO of Viable
Daniel Erickson, CEO of Viable: $9 Million Raised to Build the Future of Customer Feedback Analysis
Cory Schmidt
Head of Marketing of Heyflow
Mastering Organic Growth: Insights from Heyflow’s Head of Marketing
John Jahnke
CEO and Co-Founder of Tackle.io
John Jahnke, CEO and Co-Founder of Tackle.io: $148 Million Raised to Build the Future of Cloud Go-to-Market
Zack Rosenberg
CEO and Founder of Qortex
Zack Rosenberg, CEO & Founder of Qortex: $11 Million Raised to Build the Future of Video Analytics
Creating the Marketing Automation Category with Mark Organ
CEO of Eloqua
Creating the Marketing Automation Category with Mark Organ
Chris Golec
CEO and Founder of Channel99
Chris Golec, CEO and Founder of Channel99: $5 Million Raised to Power the Future of B2B Marketing
David DeWolf
CEO & President of Knownwell
David DeWolf, CEO & President of Knownwell: $2 Million Raised to Build the Future of Commercial Intelligence
Rajat Mishra
Founder & CEO of Prezent
Rajat Mishra, Founder & CEO at Prezent: Over $24 Million Raised to Build the Presentation Productivity Platform Category
Thomas Millay
CEO of DemandJump
Thomas Millay, CEO at DemandJump: Over $25 Million Raised to Power the Future of Content Strategy
CEO and Co-Founder of Sendoso
Creating the Sending Management Category with Sendoso’s Kris Rudeegraap
Matt Krebsbach
Senior Vice President of Thought Leadership & Brand Awareness of Acquia
From Politics to PR: Building Unassailable Market Position
David Walsh
Founder & CEO of Limelight
How Limelight validated the B2B creator market by interviewing 100+ creators before building | David Walsh
Sam Mallikarjunan
Co-Founder & CEO of OneScreen
Sam Mallikarjunan, Co-Founder & CEO of OneScreen: $10 Million Raised to Power the Future of Offline Advertising
Philipp de la Haye
Senior Vice President of Marketin of FrontNow
AI Will Cut Marketing Teams to 2 People – Here’s the Playbook
Sangram Vajre
Co Founder and CEO of GTM Partners
Behind the Category: Creating the Account-Based Marketing (ABM) Category with Sangram Vajre
Robert Thelen
CEO & Founder of Rownd
Robert Thelen, CEO & Founder of Rownd: $3.3 Million Raised to Build the Future of App Onboarding
Alex Reynolds
Alex Reynolds, CEO & Co-Founder of Vendelux: $20 Million Raised to Build the Future of Event Intelligence
Daniel Saks
CEO & Co-Founder of Landbase
Daniel Saks, CEO & Co-Founder of Landbase: $12.5 Million Raised to Power the Future of GTM Automation
Andrew Forman
Founder of Givz
Andrew Forman, CEO of Givz: $3 Million Raised to Make Donating, Not Discounts, eCommerce Brands Ultimate Growth Lever
Leena Joshi
CEO of CloseFactor
Leena Joshi, CEO of CloseFactor: $15+ Million Raised to Automate Repetitive Sales Processes
Adrien Menard
CEO and Co-Founder of Botify
Adrien Menard, CEO and Co-Founder of Botify: $82 Million Raised to Build the Future of SEO
Marty Kausas
CEO & Co-Founder of Pylon
Marty Kausas, CEO & Co-Founder of Pylon: $20 Million Raised to Build the First B2B Support Platform
Ori Entis
CEO and Co-Founder of Staircase AI
Ori Entis, CEO and Co-Founder of Staircase AI: $5 Million Raised to Power the Future of Customer Revenue Growth
Tyler Strand
Co-Founder and CTO of Air
Tyler Strand, Co-Founder and CTO at Air: $38 Million raised to Build the Creative Operations Category
Dan Malgran
VP of Marketing of Steno
Dan Malgran, VP of Marketing at Steno: Elevating Legal Tech with Revenue-Driven Marketing Strategies
Canay Deniz
CEO & Co-Founder of Ren Systems
Canay Deniz, CEO & Co-Founder of Ren Systems: $8.8 Million Raised to Build the Future of Relationship Intelligence for Dealmakers
Omed Habib
VP of Sapient AI
Omed Habib, VP of Marketing at Sapient AI: A Technical Founder’s Guide to B2B SaaS Marketing
Anthony Lye
Chairman & CEO of Quid
Why the next great tech companies will sell outcomes, not software | Anthony Lye
Rebecca Corliss
VP of Marketing of GrowthLoop
Why GrowthLoop Ditched Paid Ads for Influencer Marketing
Jared Siegal
CEO and Founder of Aditude
Jared Siegal, CEO and Founder of Aditude: $15 Million Raised to Build the Future of Publisher Monetization
Jonathan Legge
Co-Founder and CEO of &Open
Jonathan Legge, Co-Founder and CEO at &Open: Over $35 Million Raised to Create the Future of Corporate Gifting
Tom Lee
Co-Founder of LOVO AI
Tom Lee, Co-Founder of LOVO AI: $7 Million Raised to Build the Future of AI Voiceovers
Rush Shahani
Co-Founder & CTO of Persana AI
Rush Shahani, Co-Founder & CTO of Persana AI: $2.3 Million Raised to Power the Future of GTM
Marc Bernstein
CEO and Founder of Balto
Marc Bernstein, CEO and Founder of Balto: $52 Million Raised to Power the Future of Contact Centers
Katy Carrigan
CEO of Goody
Katy Carrigan, CEO of Goody: $32 Million Raised to Build the Future of Corporate Gifting
Cassandra Gholston
CEO & Founder of PartnerTap
Cassandra Gholston, CEO & Founder of PartnerTap: $9 Million Raised to Revolutionize Partner Orchestration
Pulkit Agrawal
CEO & Co-Founder of Chameleon
Pulkit Agrawal, CEO & Co-Founder of Chameleon: $15 Million Raised to Build the Product Adoption Category
Sam Fonoimoana
Founder & CEO of Datajoin
Sam Fonoimoana, Founder & CEO of Datajoin: $3.5 Million Raised to Help Brands Leverage Customer Behavioral Insights
Vinay Jain
Founder of MadMen AI
Vinay Jain, Founder of MadMen AI: $4.5 Million Raised to Build the Future of AI-Powered Marketing Platforms